At SmartCart Hub, your satisfaction is our top priority. If you are not fully satisfied with your purchase, we are here to help.
30-Day Return Window
You may return your item within 30 days of delivery if:
-
The belt received does not match the description on our website.
-
The belt has manufacturing defects or inaccuracies.
Return Eligibility
To qualify for a return:
-
The belt must be unused and in its original condition.
-
All accessories, packaging, and tags must be intact.
-
You must provide photos showing the issue before the return is approved.
Non-Returnable Items
We do not accept returns for:
-
Custom-designed or personalized belts (unless there is a manufacturing defect)
-
Belts are damaged due to misuse
Refunds
Once your returned item has been inspected and approved:
-
A refund will be processed to your original payment method.
-
Shipping costs are non-refundable.
If the return is due to a mistake on our part (such as an incorrect item or a mismatch from the description), shipping fees may be covered by us.
Exchanges
If you would like a different belt or design, please contact us. We will gladly assist with an exchange.